FAQs

HVAC is short for Heating, Ventilation, and Air Conditioning. The term HVAC is most often used in reference to the entire system.

There is no “right” temperature. But the general rule for energy efficiency savings is to keep the temperature several degrees warmer in the summer and several degrees lower in the winter when you are away from home. By doing this, your AC and heating system aren’t working as hard when no one is home.

We recommend that everyone have their HVAC system serviced twice a year. Usually, routine maintenance is performed in the spring for your AC and in the fall for your heating system.

Making sure your air filter is clean is important in any home. It’s extremely easy to do. We recommend you change your air filter every 30 days for the best indoor air quality. 

Drain cleaners are made of very toxic and hazardous chemicals. These chemicals are dangerous and corrosive, so you should always practice caution when handling these substances. Additionally, drain cleaners are very bad for your pipes, causing them to deteriorate from the inside out. If this happens, your drain lines will need to be replaced.

If you notice any small or large puddles of water near your sinks, tubs or showers, it could indicate a leak somewhere. You should immediately call a professional if you notice any warping of the wood in your walls or ceilings.

It’s a device put in the lowest point of your home such as a crawl space or a basement. Sump pumps help to keep the area around them from flooding.

You do, if your house has a basement that floods often. Also, if you live near an area that floods frequently, then you may want to consider installing one. A sump pump will help prevent your home from flooding.

It may seem like a silly question but really, it’s not. You should never flush foreign objects down your toilet. These include things such as:

• Baby wipes, “flushable” wipes, napkins, and paper towels
• Hygiene products and diapers
• Q tips, cotton balls or dental floss
• Small objects

These may seem like they flush down your toilet just fine, but they don’t break down properly in your plumbing system. Eventually it builds up and clogs your system, which can cause more extensive damage.

You can expect your heating system to last a good amount of time, depending on what type it is. Generally, a new heating system you purchase today will last you 10 to 15 years and maybe more. 

Other models like electric furnaces can be expected to last a bit longer, but that greatly depends on the make and model of your system. Either way, keeping up with regular maintenance is a great way to extend the life of your heating system

We offer maintenance and repair services for pretty much any type of heating system. No matter how old it is or who installed is, we’ll be happy to take care of it for you.

Garbage disposals are not made to crush bones and other hard objects. They will only break up soft debris such as mashed potatoes, cooked carrots, eggs, cooked pasta, etc. These are fine to put in your disposal. 

However, things like bones, potato peels, coffee grounds, or any tough products, you shouldn’t. They will end up jamming and clogging your disposal. Also, always run water to the disposal to help break down the foods and flush through the drain. 

Feel free to call our Super Service experts for help with your disposal.

Yes, of course, we accept all major credit cards. We offer cash, check, and financing solutions in order to bring you the best deal on the table.

We offer emergency services 24 hours a day, 7 days a week, for 365 days out of the year. Yes, that means we work on holidays too! Our rates are the same for all days -- holidays too!

We offer free estimates with same day appointments. We will assist you as soon as possible.

Never fear! We offer 24/7 emergency services all year long. That means we’ll be there for you day and night on any day of the year!