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Terms and Conditions

Our Terms and Conditions

These Terms and Conditions are part of the contract documents for any transaction between Super Service Plumbing, Heating, and Air Conditioning and any construction, installation, or service customer with whom Super Service Plumbing, Heating, and Air Conditioning agrees to perform work. 

These Terms and Conditions supersede any other contracts or documents and where a conflict exists between these Terms and Conditions and any other contract document, these Terms and Conditions shall govern. 

This proposal may be withdrawn by Super Service Plumbing, Heating, and Air Conditioning at any time prior to receipt of notice of acceptance by the customer and/or if it is not approved by a properly appointed officer of Super Service Plumbing, Heating, and Air Conditioning.

Price and Payment

Prices quoted by Super Service Plumbing, Heating, and Air Conditioning are good for 30 days only. Customer agrees to pay all invoices rendered by Super Service Plumbing, Heating, and Air Conditioning for work performed on behalf of Customer. Payment in full is due from Customer upon completion of the work in all cases. 

At the sole discretion of Super Service Plumbing, Heating, and Air Conditioning, payment may be submitted within 15 days of issuance of an invoice for commercial construction or installation work if Super Service Plumbing, Heating, and Air Conditioning has an approved credit application on file. Unless otherwise stated, Super Service Plumbing, Heating, and Air Conditioning shall have the right to demand payment Cash upon Delivery or payment for equipment upon receipt of equipment or fabrication of materials by Super Service Plumbing, Heating, and Air Conditioning for any project. 

Customer agrees to pay interest at a rate of 1% per month and a penalty of 1% per month for any overdue payment and to pay Super Service Plumbing, Heating, and Air Conditioning reasonable attorneys’ fees for collection of unpaid balances. Furthermore, failure to pay in full for any work shall allow Super Service Plumbing, Heating, and Air Conditioning to cease work on this or any other work for Customer or Owner and to post notice at all work sites without liability. 

In the event of non-payment, Super Service Plumbing, Heating, and Air Conditioning may, without prior notice, remove all employees, material, and equipment from the project site. No credit or offset by customer shall be permitted when service or work is refused for non-payment. All work furnished, lost profits, and costs of handling shall be due immediately upon invoice by Super Service Plumbing, Heating, and Air Conditioning without liability to replace any equipment.

Access to the Property

Purchaser grants to Super Service Plumbing, Heating, and Air Conditioning a right of unhindered entry into the property where the work is to be performed to deliver or collect materials, tools, or equipment and/or to perform its work. This right shall not be terminated by a single use, but shall authorize multiple entries as when and where required, with no liability for damage.

Personal Liability

The individual executing this Agreement agrees to be PERSONALLY LIABLE for all monies due to Super Service Plumbing, Heating, and Air Conditioning despite the existence of any corporate entity or other potential limitation. Customer also agrees that any affiliate now or hereafter existing shall be liable jointly and severally with Customer for amounts due under this Agreement, including any interest, penalties, or attorneys’ fees assessed for non-payment.

Title to Equipment 

Title to all equipment and materials provided by Super Service Plumbing, Heating, and Air Conditioning under this Agreement shall not pass to Customer until payment in full has been unconditionally paid to and received by Super Service Plumbing, Heating, and Air Conditioning. 

Super Service Plumbing, Heating, and Air Conditioning shall have a security interest in the equipment, parts, and materials installed for customers until payment in full is received by Super Service Plumbing, Heating, and Air Conditioning. Customer acknowledges this security interest by signing the contract documents, including the reverse side of this Agreement. 

This secured interest shall apply for all purposes, including any bankruptcy or against any person claiming any interest in or to the goods or equipment. In the event of non-payment, Customer also grants Super Service Plumbing, Heating, and Air Conditioning an unhindered right of entry onto the premises at which the work is being performed to remove all materials or supplies placed by Super Service Plumbing, Heating, and Air Conditioning.

Security

It is hereby agreed that a posted notice, a form UCC-1, or other public filing may be made as evidence of a security interest in the equipment and/or retention of title to the equipment by Super Service Plumbing, Heating, and Air Conditioning until paid in full. By signing this Agreement, Customer consents to and acknowledges Super Service Plumbing, Heating, and Air Conditioning has a security interest in any equipment provided and/or installed by Super Service Plumbing, Heating, and Air Conditioning.

Scope, Changes, and Substitutions 

Super Service Plumbing, Heating, and Air Conditioning will perform the scope of work on the reverse side of these Terms and Conditions or as otherwise agreed in writing for the agreed upon price. Purchaser acknowledges that it has made the choice as to equipment size and specification and that Super Service Plumbing, Heating, and Air Conditioning has followed those instructions. Customer assumes liability for recommendations made by Super Service Plumbing, Heating, and Air Conditioning that are not accepted. 

If Super Service Plumbing, Heating, and Air Conditioning has made the equipment size and specification determination, then the same is based upon the information provided by Customer to Super Service Plumbing, Heating, and Air Conditioning and is not an independent evaluation. 

Unless otherwise set forth herein, Super Service Plumbing, Heating, and Air Conditioning reserves the right to make substitutions of equal equipment, supplies, or materials without prior approval of Customer. 

Any and all changes to the work, set-offs, deductions, or other changes to the work must be agreed to in writing by Super Service Plumbing, Heating, and Air Conditioning to become enforceable. Failure to make full payment for changes in the scope shall be cause for termination by Super Service Plumbing, Heating, and Air Conditioning.

Insurance

Super Service Plumbing, Heating, and Air Conditioning shall purchase and maintain general liability insurance to cover all personal injury or damage to tangible property in an amount of not less than $50,000. A certificate of liability insurance can be provided upon request.

Termination

Super Service Plumbing, Heating, and Air Conditioning shall have the right to terminate this Agreement for cause; cause shall include, but not be limited to, non-payment or any other breach of these Terms and Conditions. 

In the event of termination of the Agreement, Super Service Plumbing, Heating, and Air Conditioning shall be entitled to the value of all services provided or incurred, including but not limited to design, installation, handling charges and administrative and collection costs and expenses. 

Furthermore, in the event that a breach is due to non-payment by purchaser or other cause not entirely caused by the acts or omissions by Super Service Plumbing, Heating, and Air Conditioning, Super Service Plumbing, Heating, and Air Conditioning shall also be entitled to its lost profit for the project.

Site Conditions

All bids and/or proposals presume the existence of suitable conditions for the placement of all equipment, goods, and work required to be installed by Super Service Plumbing, Heating, and Air Conditioning and the existence of conditions as per plans. 

It is also presumed that access shall be granted by Customer or property owner in a method suitable to allow unhindered access to the work area for delivery of all materials and work by all persons required to perform the work herein contemplated and to perform such work only on normal business days, during usual business hours, and within the usual scheduling of Super Service Plumbing, Heating, and Air Conditioning. 

Any variances in the conditions shall require additional payment to be made by the Customer as shall be determined by Super Service Plumbing, Heating, and Air Conditioning based upon the conditions encountered and actual and administrative costs incurred. This includes delays or changes in the scope of work caused by Customer, property owner, or other contractors working on site.

Warranties 

ALL IMPLIED WARRANTIES ARE HEREBY DISCLAIMED AND WAIVED BY THE CUSTOMER. All materials, parts, and equipment are only warranted by the manufacturers or suppliers as provided for by manufacturers or suppliers in writing. Super Service Plumbing, Heating, and Air Conditioning warrants the labor performed by Super Service Plumbing, Heating, and Air Conditioning for 90 days or as otherwise indicated in writing. 

Super Service Plumbing, Heating, and Air Conditioning makes no other warranties, express or implied, and its agents or technicians are not authorized to make any such warranties on behalf of Super Service Plumbing, Heating, and Air Conditioning. 

No warranty for equipment, materials, or labor, whether written, implied, or otherwise, shall apply until Super Service Plumbing, Heating, and Air Conditioning has been paid in full. All warranty periods begin at the time of substantial completion.

No Consequential Damages or Damages for Delays

In no event shall Super Service Plumbing, Heating, and Air Conditioning be responsible for any damages related to delay, including but not limited to delay due to unavailability of materials or labor or for any circumstances beyond Super Service Plumbing, Heating, and Air Conditioning’s control. 

Similarly, Super Service Plumbing, Heating, and Air Conditioning shall not be liable for any consequential damages or loss suffered by Customer or any other persons as a result of its performance or failure to perform under this Agreement or otherwise.

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